Noticeboard

Please be aware our online prescription service is unavailable. You can email your prescription requests to kmccg.stjamesreception@nhs.net.

You can now contact the GP surgery via E Consult which you will find on the front page. This is an alternative way of contacting your doctor for health advice.

***Please note with immediate effect our doors will be closed, however our phones are open. Please only come to the surgery if you have pre booked appointment. Please contact us via the phone or online services.***

If you or a member of your family have cold or flu like symptoms, a persistent cough or high temperature please self isolate for 14 days. If you are not better after 7 days or feel you are getting worse, call 111 who will provide you with further care.

 NHS 111 will be experiencing very high call volumes. For advice information please follow the link below:

https://www.nhs.uk/conditions/coronavirus-covid-19/

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at:

https://111.nhs.uk/service/covid-19

       If you use Patient Service Online please contact us to re-register for this service.

Do you think the practice could do better? Do you want to share your ideas and opinions? Please feel welcome to join our Patient Participation Group. Please call 01304 225559 and ask for Danielle.

We offer Online Access to our patients for booking appointments, ordering prescriptions and for viewing parts of your own medical records, using Patient Online Services. To register for this facility you will need to fill out an Online Services Request Form, available from Reception at the Surgery.

Do you look after a member of your family or a friend? Please let us know if you are a carer.

We are not currently accepting new patients. 

Flu Vaccinations 

*Please note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you will be offered a flu vaccination is November, providing there is sufficient vaccine. No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier. 

 Coronavirus

At St James' Surgery, we will be keeping you and our staff safe by limiting face to face contact. We will provide most appointments over the phone. We will do our best to look after you during this worrying time.

Prescriptions

All prescriptions will be sent directly to your pharmacy. Prescription requests need to be ordered through our website or through online services, this is so that we limit our face to face contact and potential spread of the virus. Prescription requests cannot be taken over the telephone.

Online services

Did you know you can order your prescriptions, book appointments and view your medical records online?

You can register for these services by going to the online services tab.

Domestic abuse helpline :

gov.uk/domestic-abuse

eConsult

Welcome to St James' Surgery

Our Patients, Our Priority

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About us

St James' Surgery has been at Harold Street in Dover since 1999. We put patient care at the centre of everything we do and strive to provide excellent care and support for our patients.

We have a dedicated team here to treat our patients with minor ailments as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.

This website provides an overview of the services and support we provide but if you cannot find the information you need, please call us on 01304 225559 and we will be happy to help.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice services are always heading in the same direction.

Access & Parking

Easy access for the disabled is provided to all clinical levels. There is a stair-lift that can take you from the bottom of the slope up to reception level (please follow the signs). If you have any concerns please contact us before you arrive.

We have a small car park available at the surgery. This is a free car park is for the use of patients who are actually calling at the surgery.

Download our Practice Booklet


CQC Rating

cqc

(Site updated 06/11/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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