Please be aware our online prescription service is unavailable. You can email your prescription requests to    

Do you think the practice could do better? Do you want to share your ideas and opinions? Please feel welcome to join our Patient Participation Group. Please call 01304 225559 and ask for Danielle.

We offer Online Access to our patients for booking appointments, ordering prescriptions and for viewing parts of your own medical records, using Patient Online Services. To register for this facility you will need to fill out an Online Services Request Form, available from Reception at the Surgery.

Do you look after a member of your family or a friend? Please let us know if you are a carer.


*** Please note with immediate effect our doors will be closed, however  we are open.

Please only come to the surgery if you have pre booked appointment. Please contact us via the phone or online services.***

At St James' Surgery, our priority is keeping you and our staff safe by limiting face to face contact. We will provide most appointments over the phone. Prescriptions will be sent directly to your allocated pharmacy.

Please do not come to the surgery if you have symptoms of Coronavirus, you may call us and we will be able to give advice/support over the telephone.

Check if you or your child has coronavirus symptoms:

Get a test to check if you have coronavirus on GOV.UK:


Flu vaccines for people aged 50 to 64

If you are aged between 50 and 64 you will be invited to get your free flu vaccine from December and into the New Year as part of this year’s expanded flu vaccination programme.

GPs and pharmacies will be arranging appointments to coincide with delivery of new vaccine stock. Please be patient as we make plans for this and wait to be contacted. Please remember that vaccinations will continue throughout the winter season.

If you are in an at-risk group, you remain a priority for vaccination and should contact your GP or pharmacy as soon as possible for your free flu vaccine.

Your GP practice and the pharmacies in your area will have a range of measures in place to keep you safe from Covid-19.

Visit to find out more.

E - Consult

You can now contact the GP surgery via E Consult. This is an alternative way of contacting your doctor for health advice.


Welcome to St James' Surgery

Our Patients, Our Priority


About us

St James' Surgery has been at Harold Street in Dover since 1999. We put patient care at the centre of everything we do and strive to provide excellent care and support for our patients.

We have a dedicated team here to treat our patients with minor ailments as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.

This website provides an overview of the services and support we provide but if you cannot find the information you need, please call us on 01304 225559 and we will be happy to help.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice services are always heading in the same direction.

Access & Parking

Easy access for the disabled is provided to all clinical levels. There is a stair-lift that can take you from the bottom of the slope up to reception level (please follow the signs). If you have any concerns please contact us before you arrive.

We have a small car park available at the surgery. This is a free car park is for the use of patients who are actually calling at the surgery.

Download our Practice Booklet

CQC Rating


(Site updated 15/01/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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