Noticeboard

You can now contact the GP surgery via E Consult which you will find on the front page. This is an alternative way of contacting your doctor for health advice.

***Please note with immediate effect our doors will be closed, however our phones are open. Please only come to the surgery if you have pre booked appointment. Please contact us via the phone or online services.***

If you or a member of your family have cold or flu like symptoms, a persistent cough or high temperature please self isolate for 14 days. If you are not better after 7 days or feel you are getting worse, call 111 who will provide you with further care.

 NHS 111 will be experiencing very high call volumes. For advice information please follow the link below:

https://www.nhs.uk/conditions/coronavirus-covid-19/

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at:

https://111.nhs.uk/service/covid-19

       If you use Patient Service Online please contact us to re-register for this service.

Do you think the practice could do better? Do you want to share your ideas and opinions? Please feel welcome to join our Patient Participation Group. Please call 01304 225559 and ask for Danielle.

We offer Online Access to our patients for booking appointments, ordering prescriptions and for viewing parts of your own medical records, using Patient Online Services. To register for this facility you will need to fill out an Online Services Request Form, available from Reception at the Surgery.

Do you look after a member of your family or a friend? Please let us know if you are a carer.

We are not currently accepting new patients. 

Confidentiality and Your Information

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website