At St James' Surgery, we will be keeping you and our staff safe by limiting face to face contact.
We will provide most appointments over the phone but are able to see patients face to face if neccessary.
Please note with immediate effect our doors will be closed, however our phones are open. Please only come to the surgery if you have pre booked appointment. Please contact us via the phone or online services.
If you or a member of your family have cold or flu like symptoms, a persistent cough or high temperature please self isolate for 10 days. If you are not better after 7 days or feel you are getting worse, call 111 who will provide you with further care.
NHS 111 will be experiencing very high call volumes. For advice information please follow the link below:
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at:
Covid-19 vaccination information
From 21/06/21 The National Booking system will be taking over making appointments for our patients. Please do not call the surgery or CHA.
To make an appointment you will need to call 119 or visit:
If you have already had your first vaccine and need to book your second call 119 or visit:
There will be home visits for housebound patients. We are inviting patients based on the national priority list. Please be patient and wait to be contacted about when the vaccine is available for you.
Our phone lines are very busy; please help us to keep lines open for people needing to make appointments for other health matters.
Vaccine Scam Alert
We are aware that some people are receiving fraudulent calls and text messages offering the COVID-19 vaccination. In some cases, people are asked to press a number on their keypad or to send a text message to confirm they wish to receive the vaccine. Doing so is likely to result in a charge being applied to their phone bill. In other cases, callers are offering the vaccine for a fee or asking for bank details.
Please be alert to these scams.
The vaccine is only available from the NHS and the NHS will contact you when it is your turn. The NHS will:
· NEVER ask you to press a button on your keypad to confirm you want a vaccine.
· NEVER ask for payment for the vaccine or for your bank details.
If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, report it to Kent Police online or phone 101.
NHS Information You can also find more information about the vaccines on the NHS COVID-19 vaccinations webpage. Public Health England has also published guidance.
Covid Passport/ proof of vaccination documents
Currently we are unable to provide our patients with certification of Covid Vaccination, a vaccination passport or letter to prove you have been vaccinated against Covid 19.
These proof of vaccination documents have not yet been developed and cannot be provided by us. As soon as we have further information we will share it with you.
All prescriptions will be sent directly to your pharmacy. Prescription requests need to be ordered through our website or through online services, this is so that we limit our face to face contact and potential spread of the virus.
Did you know you can order your prescriptions, book appointments and view your medical records online?
You can register for these services by going to the online services tab.
Domestic abuse helpline: