Coronavirus Information

At St James' Surgery, we will be keeping you and our staff safe by limiting face to face contact.

We will provide most appointments over the phone but are able to see patients face to face if neccessary.


Please note with immediate effect our doors will be closed, however our phones are open. Please only come to the surgery if you have pre booked appointment. Please contact us via the phone or online services.

If you or a member of your family have cold or flu like symptoms, a persistent cough or high temperature please self isolate for 14 days. If you are not better after 7 days or feel you are getting worse, call 111 who will provide you with further care.

 NHS 111 will be experiencing very high call volumes. For advice information please follow the link below:

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at: 

  • Covid-19 vaccination information

    Covid-19 vaccinations for our patients will be delivered from Dover Health Centre by Channel Health Alliance from 14 January 2021. Channel Health Alliance is a collaborative federation of 28 GP practices within South Kent Coast CCG.

    There will be home visits for housebound patients. We are inviting patients based on the national priority list. Please be patient and wait to be contacted about when the vaccine is available for you.

    You do not need to contact the surgery until you receive a letter, text or phone call about getting the Covid-19 vaccine.

    Our phone lines are very busy; please help us to keep lines open for people needing to make appointments for other health matters.


    Find out more: For more information about the Covid-19 vaccination programme in Kent and Medway please visit

    Covid-19 vaccination information

    Covid-19 vaccinations for our patients are being provided by Total Health Excellence East in partnership with Channel Health Alliance from Dover Health Centre. There will be home visits for housebound patients and information will be released soon.

    This is for GP practices covered by three Primary Care Networks - Total Health Excellence East PCN, Dover Town PCN, and the Deal and Sandwich PCN. 

    This covers the following GP practices:

    · Aylesham Medical Practice

    · Balmoral Surgery, Walmer

    · Buckland Medical Practice, Dover

    · High Street Surgery, Dover

    · Lydden Surgery

    · Manor Road Surgery, Deal

    · Pencester Surgery, Dover

    · Peter Street Surgery, Dover

    · St James' Surgery, Dover

    · St Richard's Road Surgery, Deal

    · Sandwich Medical Practice

    · The Cedars Surgery, Walmer

    · White Cliffs Medical Centre, Dover

    All vaccinations for the above GP practices will be administered at the Dover Health Centre, Maison Dieu Road, Dover, CT16 1RH.  


    Vaccine Scam Alert

    We are aware that some people are receiving fraudulent calls and text messages offering the COVID-19 vaccination. In some cases, people are asked to press a number on their keypad or to send a text message to confirm they wish to receive the vaccine. Doing so is likely to result in a charge being applied to their phone bill. In other cases, callers are offering the vaccine for a fee or asking for bank details.

    Please be alert to these scams.

    The vaccine is only available from the NHS and the NHS will contact you when it is your turn. The NHS will:

    · NEVER ask you to press a button on your keypad to confirm you want a vaccine.

    · NEVER ask for payment for the vaccine or for your bank details.

    If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, report it to Kent Police online or phone 101.

    NHS Information  You can also find more information about the vaccines on the NHS COVID-19 vaccinations webpage.  Public Health England has also published guidance.










Covid Passport/ proof of vaccination documents


Currently we are unable to provide our patients with certification of Covid Vaccination, a vaccination passport or letter to prove you have been vaccinated against Covid 19.

These proof of vaccination documents have not yet been developed and cannot be provided by us. As soon as we have further information we will share it with you.




All prescriptions will be sent directly to your pharmacy. Prescription requests need to be ordered through our website or through online services, this is so that we limit our face to face contact and potential spread of the virus.

Online services

Did you know you can order your prescriptions, book appointments and view your medical records online?

You can register for these services by going to the online services tab.

Domestic Abuse

Domestic abuse helpline: