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Noticeboard

St James Surgery has a Patient Participation Group, If you wish to join please contact Danielle Young on 01304 225559, She  will be happy to help you, or please come into the surgery to fill out a members form.

All our patients now have an allocated GP, if you are unsure who your GP is please feel free to contact the practice. A member of our reception team will be happy to help you.

We offer Online Access to our patients for booking appointments, ordering prescriptions and for viewing parts of your own medical records, using Vision Online Patient Services. To register for this facility you will need to fill out an Online Services Request Form, available from Reception at the Surgery.

Do you look after a member of your family or a friend? Please let us know if you are a carer.

Practice Management

Miss Catherine Hanson

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

There is a dedicated medical secretary to ensure all reports and doctors' correspondence is dealt with promptly.

 
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